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Privacy & Security

Privacy Policy

Last Updated: November 1, 2024

Introduction

Best Ten Books Online ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website besttenonline.org.

Please read this Privacy Policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website.

Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide to us when you:

  • Contact us via email or phone
  • Send us correspondence
  • Provide feedback about our services
  • Request information about our book recommendations

This information may include:

  • Name
  • Email address
  • Phone number
  • Message content
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, certain information about your device and usage may be automatically collected, including:

  • Browser type and version
  • Operating system
  • IP address
  • Date and time of visit
  • Pages viewed
  • Time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To improve our website and services
  • To understand how visitors use our website
  • To communicate with you about our services
  • To comply with legal obligations
  • To protect our rights and prevent misuse of our services

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, and email communication. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure server infrastructure
  • Encryption of data transmission
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you
  • Correction: You can request correction of inaccurate or incomplete information
  • Deletion: You can request deletion of your personal information
  • Objection: You can object to our processing of your information
  • Restriction: You can request restriction of processing your information
  • Data Portability: You can request a copy of your information in a structured format

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze site usage. Cookies are small data files stored on your device.

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Significant changes to this policy will be communicated through a prominent notice on our website or via email if we have your contact information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Best Ten Books Online
Madison Ave
Fenwick Island, DE 19944
United States

Email: [email protected]
Phone: (302) 436-8600
Fax: (302) 436-8601

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by businesses
  • Right to opt-out of sale of personal information
  • Right to non-discrimination for exercising CCPA rights

We do not sell personal information. To exercise your rights under CCPA, please contact us using the information above.

European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including those mentioned in the "Your Privacy Rights" section above.

Our legal basis for processing your personal information includes:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate interests

You have the right to lodge a complaint with a supervisory authority in your country if you believe our processing of your personal information violates applicable law.

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Address:
Madison Ave
Fenwick Island, DE 19944
United States

Phone: (302) 436-8600

Email: [email protected]

Fax: (302) 436-8601

Business License: DE-2024-BTB-7832

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